Privacy Policy

COMFORT HOSPICE INC

WEBSITE PRIVACY POLICY AND NOTICE OF PRIVACY PRACTICES

SECTION 1: WEBSITE PRIVACY POLICY

1.1 PURPOSE

Comfort Hospice Inc is committed to protecting the privacy of individuals who visit our website and interact with our digital platforms. This policy explains how information is collected, used, and safeguarded.

1.2 INFORMATION COLLECTION

Comfort Hospice Inc does not collect personally identifiable information unless it is voluntarily provided by the user.

Examples of voluntarily submitted information include:

• Contact forms

• Employment applications

• Email inquiries

In addition, non-identifiable data may be collected automatically for operational purposes, including:

• Website traffic patterns

• Page usage statistics

• System performance analytics

This data is used solely to improve website functionality and user experience.

1.3 USE OF SUBMITTED INFORMATION

Information provided through the website is used only for its intended purpose, including:

• Responding to inquiries

• Processing employment applications

• Providing requested services or information

All submitted information is restricted to internal use and is not sold, rented, or shared with unauthorized third parties.

1.4 EMPLOYMENT APPLICATIONS

Employment-related submissions:

• Are accessible only to authorized personnel involved in recruitment

• May be retained for a defined period consistent with employment and legal requirements

• Can be updated by applicants if applicable systems allow

1.5 ELECTRONIC COMMUNICATIONS

When individuals contact Comfort Hospice Inc electronically:

• Communications may be internally routed to appropriate departments

• Records of communications may be retained for quality assurance and operational purposes

• Email addresses and contact information are not disclosed externally without authorization

1.6 WEBSITE OWNERSHIP AND CONTROL

This website is owned and operated by Comfort Hospice Inc or its authorized partners.

• No third-party advertising influences content

• No external entity controls or monetizes user data

1.7 QUESTIONS REGARDING WEBSITE PRIVACY

For questions regarding website privacy practices, please contact:

Comfort Hospice Inc
653 W. Skippack Pike STE 300-76
Blue Bell, PA 19422
Phone: (215) 764-3610

SECTION 2: NOTICE OF PRIVACY PRACTICES (NOPP)

2.1 PURPOSE OF THIS NOTICE

This notice explains how medical information about you may be used and disclosed and how you can access your information.

Comfort Hospice Inc is required by law to maintain the confidentiality of protected health information (PHI) and to provide this notice outlining our legal duties and privacy practices.

2.2 USE AND DISCLOSURE OF HEALTH INFORMATION

Comfort Hospice Inc may use and disclose protected health information for the following purposes:

Treatment

Information may be shared among healthcare professionals involved in your care, including physicians, nurses, therapists, and other care team members.

Payment

Information may be used to bill and receive payment from insurance providers, Medicare, or other responsible parties.

Healthcare Operations

Information may be used for administrative, quality improvement, training, accreditation, and operational purposes.

2.3 ADDITIONAL PERMITTED USES

Your information may also be used for:

• Appointment reminders

• Coordination of services

• Communication regarding care options or services

Separate authorization will be obtained when required for:

• Marketing use

• Public-facing materials

• Fundraising activities

2.4 USES AND DISCLOSURES WITHOUT AUTHORIZATION

In certain situations, Comfort Hospice Inc may disclose information without prior authorization, including:

• When required by law

• Public health reporting

• Reporting suspected abuse, neglect, or exploitation

• Government oversight and regulatory audits

• Legal proceedings or court orders

• Law enforcement purposes

• Death-related reporting (e.g., coroners, funeral services)

• Organ or tissue donation coordination

• Approved research activities

• Prevention of serious threats to health or safety

• Specialized government functions

• Workers’ compensation cases

All such disclosures are made in compliance with applicable laws and regulations.

2.5 USES REQUIRING AUTHORIZATION

Any use or disclosure not otherwise permitted will require your written authorization.

• You may revoke authorization at any time in writing

• Revocation will not affect prior actions taken

Comfort Hospice Inc does not sell protected health information under any circumstances.

2.6 YOUR RIGHTS REGARDING YOUR INFORMATION

You have the following rights:

Right to Request Restrictions

You may request limits on how your information is used or shared. While requests are considered, not all can be guaranteed.

Right to Confidential Communication

You may request communication through specific methods or locations to ensure privacy.

Right to Access and Obtain Copies

You may request access to your medical records in paper or electronic format.

• Requests must be submitted in writing

• Records will be provided within required regulatory timelines

• Reasonable fees may apply

Right to Request Amendments

If you believe information is inaccurate or incomplete, you may request corrections.

Requests must:

• Be submitted in writing

• Include justification

Right to an Accounting of Disclosures

You may request a list of certain disclosures made regarding your information.

Right to Breach Notification

You will be notified if your unsecured health information is compromised.

Right to a Copy of This Notice

You may request a paper or electronic copy at any time.

2.7 RESPONSIBILITIES OF COMFORT HOSPICE INC

Comfort Hospice Inc is required to:

• Maintain the privacy and security of health information

• Provide this notice to patients and representatives

• Follow the terms outlined in this notice

• Update this notice as required by law

2.8 COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with:

Compliance Department
Comfort Hospice Inc
653 W. Skippack Pike STE 300-76
Blue Bell, PA 19422
Phone: (215) 764-3610

You may also file a complaint with the U.S. Department of Health and Human Services.

All complaints will be handled confidentially, and no retaliation will occur.

2.9 CONTACT FOR PRIVACY MATTERS

All privacy-related questions, requests, or concerns should be directed to:

Compliance Department
Comfort Hospice Inc

2.10 POLICY UPDATES

Comfort Hospice Inc reserves the right to revise this notice as necessary to remain compliant with applicable laws and operational requirements.

Updated versions will apply to all maintained information and will be made available upon request.