Frequently Asked Questions

What is hospice care?
Hospice care is specialized care focused on comfort, quality of life, and symptom management for individuals with serious illness, typically when life expectancy is six months or less.

Who qualifies for hospice care?
Patients may qualify when a physician determines a life expectancy of six months or less if the illness follows its expected course.

Do patients have to stop treatment?
Hospice focuses on comfort rather than curative treatment. However, treatments that manage symptoms and improve quality of life are continued.

Where is hospice care provided?
Hospice care can be provided in the patient’s home, assisted living facility, nursing home, or hospice facility.

Is hospice only for the last few days of life?
No. Hospice is most beneficial when started early, allowing patients and families to receive full support and symptom management.

What services are included in hospice care?
Hospice includes nursing care, physician oversight, medications related to the diagnosis, medical equipment, social services, and spiritual support.

How often do nurses visit?
Visit frequency is based on patient needs and may increase as the condition progresses.

Are medications covered?
Yes, medications related to the hospice diagnosis and symptom management are covered.

What support is available for families?
Families receive education, emotional support, respite care options, and bereavement services.

Is hospice covered by Medicare?
Yes, hospice is fully covered under the Medicare Hospice Benefit.

Are there any out-of-pocket costs?
Most hospice services are covered. Minimal costs may apply in rare cases depending on specific services.

Is hospice covered by private insurance?
Many private insurance plans cover hospice care. Coverage details vary by plan.

Can a patient leave hospice care?
Yes, patients may choose to discontinue hospice care at any time.

What happens if a patient improves?
If a patient’s condition stabilizes or improves, they may be discharged from hospice and can return later if eligible.

Who makes decisions about care?
Care decisions are made collaboratively between the patient, family, and hospice interdisciplinary team.

What if we need help after hours?
Our team is available 24/7 for support, questions, and urgent needs.

How quickly can hospice start?
Hospice services can often begin within 24–48 hours after referral and eligibility confirmation.

How do we get started?
You can call us directly or submit a referral. We will guide you through every step of the process.

You Don’t Have to Navigate This Alone

Our care team is here to guide you every step of the way with compassion, clarity, and immediate support.

• 24/7 access to real people, not call centers
• Immediate admission support and coordination
• Compassionate guidance for families and patients